Watamu.biz Privacy Policy
At Watamu.biz, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website and services. By accessing or using Watamu.biz, you agree to the practices described in this policy.
Information We Collect
We may collect various types of information from you, including
Personal Information
This includes your name, email address, phone number, billing address, and any other information you provide when creating an account, making a booking, or contacting us.
Usage Data
We collect information about how you interact with our website, such as the pages you visit, the links you click, the time spent on each page, and your search queries. This data helps us understand user behavior and improve our services.
Device Information
We may collect technical data about your device, such as your IP address, browser type, operating system, device identifiers, and mobile network information. This information is used for analytics, fraud prevention, and troubleshooting purposes.
Location Data
With your consent, we may collect information about your location through your device’s GPS or other location technologies. This allows us to provide location-based services and personalized recommendations.
Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us recognize you and remember your preferences. You can manage your cookie preferences through your browser settings.
How We Use Your Information
We use the collected information for various purposes, including
Providing and Improving Services
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Your information is used to process bookings, deliver confirmations, provide customer support, personalize your experience, and enhance the functionality and usability of our website.
Communication
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We may use your contact information to send you important updates, booking confirmations, promotional offers, newsletters, and other relevant communications. You can opt out of these communications at any time.
Analytics and Research
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We analyze user data to understand trends, preferences, and usage patterns. This helps us improve our services, tailor content, and develop new features.
Marketing and Advertising
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With your consent, we may use your information for targeted marketing and advertising purposes. This may include displaying personalized ads on our website or other platforms based on your interests and preferences.
Legal Compliance and Protection
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We may process your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also use your information to protect our rights, privacy, safety, or property, as well as that of our users or others.
Sharing Your Information
We may share your information with certain third parties, including
Service Providers
We engage trusted third-party service providers to assist us in operating our website, processing payments, sending emails, analyzing data, and providing other services. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your privacy.
Business Partners
We may collaborate with other businesses to offer joint promotions, contests, or other services. In such cases, your information may be shared with these partners, but only for the purpose of fulfilling the specific offer or service.
Other Third Parties
We may disclose your information to comply with legal obligations, enforce our agreements, respond to legal processes, or protect the rights, property, or safety of Watamu.biz, our users, or others.
Aggregated or Anonymized Data
We may share aggregated or anonymized data that cannot be used to identify you with third parties for research, marketing, or other purposes.
How We Protect Your Information
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, access controls, regular security assessments, and employee training.
Your Choices and Rights
You have certain rights regarding your personal information, including
Access and Rectification
You can access and update your personal information through your account settings or by contacting us.
Data Erasure
You can request the deletion of your personal information, subject to certain legal obligations and exceptions.
Objection and Restriction
You can object to the processing of your information or request restrictions on its use for specific purposes.
Data Portability
You can request a copy of your information in a structured, machine-readable format to transfer to another service provider.
Consent Withdrawal
You can withdraw your consent for marketing or other purposes at any time.
Complaints
You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.
Children’s Privacy
Our website is not intended for children under the age of 1We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us to request its deletion.
International Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We take steps to ensure that your information receives adequate protection in accordance with applicable laws.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or other communication channels. Your continued use of Watamu.biz after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Watamu.biz
Email: CS@watamu.com